7 Key Skills for Top-Notch Customer Service
Skill Level: Beginner. This Customer Service webinar will look at all types of customers and consider how we can serve them better and improve ourselves in the process. We will discuss key skills including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
Wed, Aug 21, 2019 1:00 PM
- 1:30 PM
EDT
30 minutes